Accessibility Policy
Introduction
The importance of an accessible web is immeasurable—it’s a tool that connects individuals, fosters inclusivity, and provides information to all types of users. That’s why it’s crucial for organizations to adopt an Accessibility Policy, which outlines the measures taken to ensure their digital content is usable by people with disabilities. In this blog post, we’ll discuss the different aspects of a well-rounded Accessibility Policy, provide examples of best practices, and explore tips for implementation.
To create a holistic policy that caters to every type of user, it’s essential to consider multiple factors such as web design, alternative content formats, and overall usability. By doing so, we help build a world where anyone can participate and succeed. Let’s dive into each aspect of a comprehensive Accessibility Policy in detail.
To begin, we’ll cover the scope and purpose of the policy, touching on the reasons behind implementing one and how it generally aligns with an organization’s values. Next, we’ll explore the key principles of accessibility, including the guidelines that should be followed. Moving forward, our focus will shift to engaging stakeholders, communicating the accessibility commitment outwardly, training employees, and monitoring compliance. Lastly, we’ll address ongoing assessment and maintenance of the policy.
1. Scope and Purpose
An Accessibility Policy should clearly define its scope in terms of applicability both internally and externally. It serves to uphold the organization’s values regarding inclusivity, equality, and social responsibility. Ultimately, the purpose of the policy is to ensure digital products are designed and developed keeping the needs of people with disabilities in mind.
In adopting an Accessibility Policy, organizations establish that they prioritize accessibility not only from an ethical standpoint but also as a means to reach a wider audience. Moreover, having a policy in place is beneficial from a legal perspective, as it demonstrates compliance with relevant accessibility laws and regulations.
Consider a university that aims to create an inclusive learning environment for all students. Their Accessibility Policy should encompass web content, applications, course materials, and any technology-related services:
- Clarify that the policy applies to all faculty, staff, and third-party vendors
- State that the purpose is to guarantee equal access to information and resources for students with disabilities
- Outline legal obligations under disabilities laws such as ADA and Section 508
- Emphasize commitment to supporting diverse learning experiences
- Assert the requirement for accessible digital tools and platforms
- Identify key personnel responsible for overseeing the implementation of the policy
2. Key Principles of Accessibility
An effective Accessibility Policy must be built on the foundation of established principles and guidelines. One widely recognized set of guidelines is the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C). Following these guidelines ensures content remains perceivable, operable, understandable, and robust for individuals with diverse abilities.
The WCAG offers three different levels of conformance—A, AA, and AAA—which allows organizations to progressively enhance their accessibility commitment over time. While aiming for the highest level is ideal, adopting at least Level A or Double-A conformance is more realistic for most organizations.
Focusing on creating accessible websites, the local government might follow WCAG 2.1 at level AA guidelines. This helps ensure citizens can access vital public services easily:
- Provide alternative text descriptions for images and multimedia elements
- Offer adequate contrast between text and background colors
- Ensure keyboard navigability for all interactive components
- Include captions and transcripts for audio and video content
- Avoid fast-flashing or strobing elements that might trigger seizures
- Support screen reader technology to assist visually impaired users
3. Engaging Stakeholders
Developing an accessibility-focused culture within the organization requires engaging key stakeholders early on in the policy implementation process. This involves identifying individuals who have a role in enforcing and executing the policy as well as those who will be impacted by it.
Stakeholders may include internal teams such as web developers, content creators, and project managers, as well as external entities like third-party vendors. Encouraging open communication channels enables everyone to share their concerns, expectations, and suggestions for improvement.
In the case of an eCommerce company, the collaboration between various stakeholders can lead to a more accessible shopping experience:
- Engage web developers in adopting and following accessibility best practices
- Involve content creators in producing accessible product descriptions and images
- Encourage project managers to incorporate accessibility goals into their plans
- Work with third-party vendors to provide accessible payment and shipping options
- Gather feedback from customers with disabilities to identify areas for enhancement
- Commit to continuous improvement and collaboration among various departments
Summary Table:
Aspect of Accessibility Policy | Key Points |
---|---|
1. Scope and Purpose | Defines the applicability and aims of the policy in line with organizational values, legal requirements, and target audiences. |
2. Key Principles of Accessibility | Outlines the guidelines to be followed like WCAG 2.1 for ensuring content is perceivable, operable, understandable, and robust. |
3. Engaging Stakeholders | Encourages collaboration among internal and external stakeholders to promote a culture of accessibility and continuous improvement. |
By embracing and implementing an effective Accessibility Policy, organizations can foster a truly inclusive environment. This enables people with disabilities to fully participate in the digital realm, while at the same time, it serves to expand the organization’s reach and uphold its ethical values. Start by understanding the principles, engaging stakeholders, and committing to ongoing improvements so that we can build a more accessible world for everyone.